Frequently Asked Questions
Everything you need to know about your b, halfmoon equipment and orders.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your gear leaves our warehouse, we will send a shipping notification containing your tracking number so you can follow its journey.
How do I clean and maintain my yoga mat?
To keep your b, halfmoon mat in top condition, wipe it down after every practice with a damp cloth and mild soap. Avoid harsh chemicals and ensure the mat is completely air-dried before rolling it up for storage.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain personal wellness items and opened yoga mats may not be eligible for return.
Do you offer international shipping?
Yes, we ship our high-performance sports gear worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of your order.
Are your products eco-friendly?
Sustainability is at our core. Many of our products, including our signature bolsters and cork collections, are handcrafted using natural, recycled, or biodegradable materials to support both your practice and the planet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.